Privacy Policy

1. Information We Collect

We may collect information you voluntarily provide, including:

• Name
• Business name
• Mobile phone number
• Email address
• Appointment information
• Service inquiries
• Communication preferences
• Communication history

We may also automatically collect technical information such as:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies
• Analytics information

2. How We Use Your Information

We use collected information to:

• Respond to inquiries
• Schedule appointments
• Provide customer support
• Deliver service updates
• Send SMS notifications when consent has been provided
• Improve our services
• Maintain security
• Comply with legal obligations

Some communications may be handled through automated systems or AI-powered assistants.

3. SMS Communications

If you voluntarily provide your mobile phone number through one of our website forms and explicitly opt in to receive SMS communications, you consent to receive informational SMS messages from Maximized Leads.

These messages may include:

• Appointment confirmations
• Appointment reminders
• Customer support communications
• Service notifications
• Account updates
• Lead notifications
• AI-powered customer support communications

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

4. Information Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only with trusted service providers that help us operate our business, including:

• Messaging providers
• CRM platforms
• Website hosting providers
• Scheduling systems
• Analytics providers
• AI and automation providers

These providers are required to protect your information.

We may also disclose information when required by law or to protect our legal rights.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

However, no method of electronic transmission or storage is completely secure.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

7. Your Rights

Depending on your location, you may have the right to:

• Access your information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for SMS communications

To exercise these rights, contact us using the information below.

8. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Enhance website functionality

You may disable cookies through your browser settings.

9. Third-Party Services

Our website and systems may integrate with services including:

• Twilio
• GoHighLevel
• Vapi
• Google Calendar
• Analytics providers

Each provider maintains its own privacy practices.

10. Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

11. Changes to this Privacy Policy

We may update this Privacy Policy at any time.

Updated versions will be posted on this page.

Continued use of our services constitutes acceptance of any revisions.

12. Contact Information

Maximized Leads
Email: hello@maximizedleads.com
Website: https://maximizedleads.com